We always want to keep you fully in the loop when it comes to your orders, and today we have an important update to share.
Our production team in China has informed us that Super Typhoon Ragasa has impacted their region. Local authorities have issued a “Five Suspensions” warning, meaning schools, work, production, transportation, and businesses are all on hold to keep everyone safe.
Because of this, all shipments will be paused from September 23rd to 25th.
Once the typhoon passes and it’s safe for staff to return, our partners will be working hard to restore services and get shipments moving as quickly as possible.
What This Means for You
- If you’ve recently placed an order, it may take a few extra days before your package is shipped.
- Orders that were already on their way are not affected.
- We’ll share another update as soon as we have confirmation from our production team that shipping has resumed.
Our Priorities
The safety of the teams who help bring BlockHeadz products to life is our number one concern. We’re in close contact with our production partners and will continue to support them as they navigate these challenging few days.
At the same time, we know how excited you are to receive your BlockHeadz, and we’re committed to minimizing delays wherever possible.
Thank You ❤️
We truly appreciate your patience and understanding. The BlockHeadz community means the world to us, and your support allows us to keep creating awesome products for you and your favorite creators.
Stay tuned for updates; we’ll keep you informed every step of the way.
Best,
Sam Davies - Founder of BlockHeadz